FREQUENTLY ASKED QUESTIONS
Have questions? We have answers.
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After the initial consultation, all patients are recommended to have a follow-up consult one month later to ensure the plan is effective and change if required.
Most men transition to 6 or 12-monthly reviews, while more complex cases may require a referral to our sister company Restorative Health Clinic.
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Follow-up consultations are $85 for 15 minutes (1 issue only) and $180 for 30 minutes.
*Medicare rebates are available on follow up consultations.
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If you need to speak with a health practitioner via phone or video, you can schedule a consultation, although the booking process is required for this service.
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You will be charged the full consultation fee of $85 at the time of booking.
If you cancel prior to 24 hours of the consult time, you will receive a full refund.
If you fail to cancel the appointment and do not attend or cancel within the 24 before your consult time, you will not be refunded.
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Consultation fees are payable by credit and/or debit card at the time of booking your consultation.
Payment for prescription renewals can be processed via credit and/or debit card. Prescriptions will be sent to our partner pharmacy which will take further payment for medications.
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The initial consultation includes the Nurse Practitioner assessing the medical history you have provided through your patient intake form and completion of the online quiz, this will include a medication review, cardiovascular health check and any other issues that may be impacting your sexual function.
If your situation is straight-forward, you will receive a treatment plan and e-script prescriptions as required.
If at this point your practitioner identifies any complications or high-risk health issues they will encourage you to book a longer consult at Restorative Health Clinic and provide you with forms for tests (usually blood tests and occasionally scans) that will be required for this consult.
This system ensures the safest and most effective evidence-based care.
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You will need to complete an onboarding form that includes your medical history and a medication list. You can also upload any test results you have available.
The more information you provide the more comprehensive consult and treatment you will receive. Don’t worry if you don’t have any past tests we can arrange them for you.
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Yes, all medications are approved by Australian standards. We work with registered Australian pharmacies to ensure you receive safe and high-quality products.
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No, you won’t. At Make Hard Easy, we do things differently. Unlike many subscription-based services, we don’t lock you into costly and rigid plans that can be difficult to exit. Our approach is designed around your convenience and freedom.
Here’s how we’re different:
Flexible Prescriptions: We will send your prescription to our partner pharmacy who will contact you for payment, then discreetly deliver the medication to your door. They will also be provided with repeat prescriptions and you can contact them if/when you require more medication.
No Hidden Costs: You only pay for what you need, when you need it—no ongoing charges or surprise fees.
Health Assessments: Every patient undergoes a proper health assessment to ensure that treatment is safe, effective, and tailored to their unique needs.
We prioritise your health and safety above all else. For men with complex health concerns, such as cardiac issues, our sister clinic Restorative Health Clinic includes nurse practitioners with expertise in cardiology, pain management, cancer and urology. We collaborate with your existing healthcare providers to ensure the best outcomes.
At Make Hard Easy, we focus on providing long-term value and personalised care—not locking you into expensive plans. Our goal is simple: to empower you with the right tools and treatments for your health journey.
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You can use our online prescription request system to request a repeat script when needed. The link is in the website footer.
The process costs $30 and requires you to answer five simple health questions to ensure your medication remains suitable.
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All patients are required to have a telehealth review at least every 12 months to ensure ongoing safety and suitability.
This can be quickly and easily booked through our Telehealth system.
If you need a repeat prescription and it is within 12 months, and your health is stable, you can go to the prescription request of our website and click on the button and answer the questions and you will be sent an escript.
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Medications can be ordered directly with our partner pharmacy and discreetly packaged and delivered directly to your door.
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No, you are not required to sign up for a subscription plan. Many patients prefer the flexibility of ordering medications as needed.
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At Make Hard Easy, we have a competitive price system to help ensure affordability and transparency regarding medications. Our expansive pharmacy network will do it’s best to facilitate your needs however, if home delivery is your chosen method please note that a delivery fee will be applied and is varied dependent on your location. No hidden markups or surprise price increases.
SPONTAN® is $250 for a bottle, which contains 28 doses (2 pumps).
Alternatively, you can opt to have your prescription sent directly to you via email or SMS. This allows you the flexibility to fill it at your local pharmacy or a discount pharmacy chain, giving you the freedom to shop around for the best price.
At Restorative Health Clinic, we’re committed to keeping your healthcare accessible and cost-effective while providing high-quality, evidence-based treatments tailored to your needs.

